Veply

Privacy Policy

With this Privacy Policy, we inform you about the scope of the processing of your personal data (hereinafter "data").

In principle, we use your personal data only in accordance with the applicable data protection laws, in particular Virginia Consumer Data Protection Act (“VCDPA”), the General Data Protection Regulation (“GDPR”), and only as described in this Privacy Policy.

Personal data is any information about personal or factual circumstances relating to an identified or identifiable natural person. This includes, for example, your name, date of birth, email address, postal address or telephone number, and online identifiers such as your IP address. In contrast, information of a general nature that cannot be used to determine your identity is not personal data. This includes, for example, the number of users of a website.

However, we reserve the right to use this data for other purposes to the extent permitted or required by law or necessary to support legal or criminal investigations. In this case, we will inform you again about this further data processing to the extent required by law and obtain your consent.

General

Responsible for data processing
Responsible for data processing in accordance with the provisions of the VCDPA and the GDPR is:

Veply
14714 mill spring dr midlothian va 23112

Web: https://veply.io
E-Mail: contact@veply.io
Rights of the data subject
These rights are standardized in both the VCDPA and the GDPR. This includes:

  • the right to information,
  • the right to rectification,
  • the right to erasure,
  • the right to restriction of data processing,
  • the right to data portability,
  • the right to object to data processing,
  • the right to revoke any consent you have given.

We encourage you to contact us if you have any information requests, requests for information or objections about data processing or concerns. However, you also have the right to file a complaint with your local supervisory authority. However, we would appreciate it if you would contact us with your concern before turning to a supervisory authority.

Relevant legal basis
In accordance with VCDPA and the GDPR, the following legal basis, unless specifically described below apply to the processing of your personal data:

  • Consent
    You have given us your consent to process data for a specific purpose. An example would be the storage of your entered data of a contact form.
  • Contract
    In order to fulfil a contract or pre-contractual obligations with you, we process your data. For example, if we conclude a contract with you, we need personal information in advance.
  • Legal obligation
    If we are subject to a legal obligation, we process your data. For example, we are legally obliged to keep invoices for accounting purposes. These usually contain personal information.
  • Legitimate interests
    In the case of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal information. For example, we need to process certain data in order to operate our website in a secure and economically efficient manner. This processing is therefore a legitimate interest.
(I) Data processing within the framework of the website
a) Hosting
To provide our website, we use the services of GoDaddy.com, LLC, which processes the data listed below and all data to be processed in connection with the operation of this website (log file when visiting the website) on our behalf.

b) Log file when visiting the website
We log your website visit. In doing so, we process:
  • Name(s) of the website(s) accessed by us,
  • date and time of access,
  • the amount of data transferred,
  • the browser type and version,
  • the operating system you are using
  • the referrer URL (the previously visited page),
  • your IP address,
  • the requesting provider.

The legal basis for the data processing is our legitimate interest in the ongoing provision and security of our website.

The log file is deleted after seven days, unless it is needed for proof or clarification of certain legal violations that have become known within the retention period.

c) Contacting us
If you contact us by email, or social media, we process the following data from you for the purpose of processing and handling your request: name, contact details - if provided by you - and your message.

d) Use of cookies
We use so-called cookies on our website. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy.

(II) Data processing in the context of the Veply IOS and Android App
a) Installation of our App
The App can be downloaded from the Apple App Store. Downloading the App may require prior registration with the App Store and/or installation of the App Store software.

You may use the Apple app service "App Store", a service of Apple Inc, if you are located outside the EU, and Apple Distribution International Ltd, if you are located within the EU, to install the App. As far as we are aware, Apple collects and processes the following data: Device identifiers, IP addresses and location information.

It cannot be excluded that Apple also transmits the information to a server in a third country. We have no influence on which personal data Apple processes during your registration and the provision of downloads in the respective App Store and the App Store Software. In this respect, Apple is solely responsible as the operator of the Apple App Store.

b) Launching the App
Every time you start the App, your data is synchronized, and your device communicates with our server via a signed token. The transfer is automatic and is a prerequisite for the secure functioning of the App and is therefore mandatory.

c) General APP accesses
As with every server request, information such as IP address, user agent, etc. is transmitted and stored anonymously for 30 days in the server log. The provision of personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are also not obliged to provide the personal data. However, failure to provide the data could result in you not being able to use our App or not being able to use it to its full extent.

d) Network access data
The provision of network access data is necessary if you wish to make full use of our App. However, failure to provide this data could result in you not being able to use our App or not being able to use it to its full extent. Your data will be treated confidentially by us and deleted if you revoke the rights of use, or they are no longer required for the provision of services and there is no legal obligation to retain them.

e) Contacting us
If you contact us and send us general inquiries, your information from the contact will be stored and used to fulfill the purpose pursued with the transmission, such as to process the request or in the event of follow-up questions.

f) Push messages
When you use the app, you will receive so-called push messages from us, even if you are not currently using the app. These are messages that we send you as part of the performance of the contract. You can adjust or stop receiving push messages at any time via the device settings of your end device.

g) Device information
We collect information from and about the device(s) you use to access our App, including hardware and software information such as IP address, device ID and type, device-specific and app settings and properties, App crashes, advertising IDs (such as Google's AAID), information about your wireless and mobile network connection such as your service provider and signal strength; information about device sensors such as accelerometer, gyroscope and compass.

h) Cooperation with processors and third parties
If, in the course of our processing, we disclose data to other persons and companies (processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission. If we commission third parties to process data on the basis of a so-called "processing agreement".

i) Authorizations and access
We may request access or permission from your mobile device for certain features (internet, vibration, your location, storage, gallery, and push notifications). The legal basis for data processing is our legitimate interest and the provision of contractual or pre-contractual measures. You can change your permissions at any time via the settings menu of your device.

j) Uninstall
You can stop the collection of data by the App by uninstalling it using the standard uninstall procedure for your device.

(III) Data processing in the context of the Veply Services
a) Creation of an account
Based on the information you provide during registration; a user profile will be created for you. Your email, name, gender, location, date of birth. You have the option to adjust, change or delete the information in your profile for processing within the app or by contacting us.

The data processing carried out in this context is necessary to provide our service based on the requests you have made. The data processing is also based on a legitimate interest, as our interest in providing users with a platform to exchange information with other users does not conflict with any overriding interest or right of yours. It should be noted that most of the data you provide is voluntary.

b) Use of our Services
You provide us with certain information when you use our services. This includes the content you submit. You may also upload and create content such as videos in your Pay-To-Respond Video Messages (“Messages”). This information may be accessed by others. Your Messages may be viewed and otherwise accessed by others and associated metadata may be viewable by others.

In doing so, we may derive facial-related information from your content solely for the purpose of providing the Pay-To-Respond Video Messages Services for you. We do not collect, use, or store any facial-related information for the purpose of recognizing faces outside of the limited purposes set forth herein. In addition to your contact details, information about your education, qualifications, work experience and skills is particularly relevant to us.

Some of the information you provide to us may be considered "special" or "sensitive" in certain countries, such as your racial or ethnic origin, health information, sexual orientation, and religious beliefs. By choosing to provide us with this information, you consent to the processing of this information. You have a choice about the information you submit. You do not have to provide additional information, but profile information helps you benefit more from our services. It is your choice whether to include sensitive information.

You share information with other users when you voluntarily disclose information on the service. Please be careful with your information and make sure that the content you share is content that you’re comfortable being publicly viewable since neither you nor we can control what others do with your information once you share it.

c) Information you provide to us directly and that we receive from others.
In addition to the information, you provide to us directly, we receive information about you from others, including other users who provide us with information about you when they use our Services. For example, we may receive information about you from other users when you contact them about us. We collect information about your activities on our Services, such as how you use them (e.g., the date and time you logged in, features you used, searches you performed, clicks and pages you were shown, ratings you clicked on) and how you interact with other users (e.g., users you connect and interact with, the time and date of your exchanges).

d) Financial Information
To subscribe to our services, you may need to provide a valid payment method (e.g., credit card). Your payment information will be collected and processed by our authorized payment vendor Stripe. We do not directly collect or store credit or debit card numbers ourselves in the ordinary course of processing transactions. If we allow purchase through a third-party platform, the payment method stored with the third-party platform will be charged.

Storage, Sharing and Security
a) Duration of data storage
We store personal data only as long as it is necessary for the purposes for which it is processed, or as long as any consent you have given us has been revoked by you. Insofar as statutory retention obligations are to be observed, the storage period for certain data may be up to 10 years, irrespective of the processing purposes.

b) Disclosure of personal data
Veply will not disclose or otherwise disseminate your personal data to third parties unless this is necessary for the provision of our services, you have consented to the disclosure, or the disclosure of the data is permitted by relevant legal provisions.

Veply is entitled to outsource the processing of your personal data in whole or in part to external service providers who act as processors for Veply within the meaning of VCDPA and the GDPR in accordance with the provisions of data protection law. External service providers support us, for example, in the technical operation and support of the website, data management, the provision and performance of services, marketing, and the implementation and fulfillment of reporting obligations.

The service providers engaged by Veply process your data exclusively in accordance with our instructions. Veply remains responsible for the protection of your data, which is guaranteed by strict contractual regulations, technical and organizational measures and additional controls by us.

Personal data may also be disclosed to third parties if we are legally obliged to do so, e.g. by a court order or if this is necessary to support criminal or judicial investigations or other legal investigations or proceedings at home or abroad, or to fulfill Veply' legitimate interests.

c) Disclosure of data to third parties
Data is only passed on to third parties within the framework of legal permissions. We only pass on user data to third parties on the basis of consent given or if this is necessary for contractual purposes or on the basis of legitimate interests in the economic and effective operation of our business.

d) Automated decision making
Automated decision-making including profiling according to Art. 22 (1) and (4) GDPR does not take place on the part of Veply.

e) Security
We use state-of-the-art internet technologies to ensure the security of your data. During the online request, your data is secured with SSL encryption. For the secure storage of your data, the systems are protected by firewalls that prevent unauthorized access from the outside. In addition, technical and organizational security measures are used to protect the personal data you provide against accidental or intentional manipulation, loss, destruction or access by unauthorized persons.

Social media, miscellaneous and conclusion
Social media
We are present on various "social media" platforms in order to communicate with our users, interested parties and users registered there and to be able to inform them about our offers there. We would like to point out that you use these platforms and their functions at your own responsibility. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating).

In addition, your data may be processed for market research and advertising purposes. For example, usage profiles can be created from your usage behavior and the resulting interests. This allows, for example, advertising to be placed within and outside the platforms that presumably corresponds to your interests. Cookies are usually stored on your computer for this purpose. Independently of this, data that is not collected directly from your devices may also be stored in the usage profiles (especially if you are a member of the respective platforms and are logged in there). Only the providers of the platforms have access to the users' data and can take appropriate measures and provide information directly. If you still need assistance, you can contact us.

Updating your information
If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us using support@veply.io.

Access Request and updating your Personal Data
In the event that you wish to make a Data Subject Access Request, you may inform us in writing of the same using support@veply.io.

We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the respective legal regulations mentioned above).

Links to other providers
Our website also contains - clearly recognizable - links to the websites of other companies. As far as links to websites of other providers are concerned, we have no influence on their contents. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages.

The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, such links will be removed immediately.

Personal information and children
We will not knowingly collect, use, or disclose personal information from minors under the age of 18 without first obtaining consent from a parent or guardian through direct offline contact.

Changes and updates
We encourage you to periodically review the contents of our Privacy Policy. We will amend this Privacy Policy as soon as changes in the information processing activities we perform make it necessary. We will inform you as soon as the changes require a cooperative action on your part (e.g., consent) or other individual notification.

Who should I contact for more information?
If you have any questions or comments about our Privacy Policy or would like to exercise your rights under applicable law, please contact us. This Privacy Policy was last updated on Tuesday, September 06, 2022.